When preparing staff for a new way to deliver trays, what is the best strategy?

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Involving staff during discussions of proposed methods is essential for effective change management. This strategy promotes a sense of ownership and buy-in, as employees are more likely to embrace a new system or process when they feel heard and valued in the decision-making process. Engaging staff allows for feedback, which can lead to the identification of potential issues that may arise with the new method, as well as opportunities to enhance the implementation based on their experiences and insights.

When staff members are part of the discussion, they can express their concerns, ask questions, and suggest improvements, which can help in fine-tuning the approach to better meet the needs of both the staff and the operation. This collaborative environment fosters teamwork and can lead to an overall smoother transition to the new method of delivering trays. In addition, staff who are engaged in the process are more likely to communicate positively about the change, which can influence their peers and contribute to a more supportive workplace culture for implementing new practices.

Other strategies, such as introducing the new method quickly or stating that it is a better process without staff involvement, may lead to resistance or confusion among employees. Simply asking if employees will go along with the decision does not ensure their understanding or acceptance of the change, and it may overlook their

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